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Living
Brief Introduction of Service Guide in the Emerald

At The Emerald, Jones Lang LaSalle (JLL) has been engaged to provide professional property management services to the residents. Jones Lang LaSalle is an international real estate service firm with over 50 years of experience in Asia Pacific.  Its China operations have about 700 professionals and 5,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research.

JLL team here in The Emerald deliver a range of free of charge added value services, newly arrived residents will find our services most valuable.



Free of charge services
● Assistance in the selection of domestic helpers for interviews.
● Assistance in placing orders and delivery of bottled drinking water.
● Upon resident's request, the collection and delivery of laundry using professional laundry company.
● Cleaning of the air conditioner vents four times a year. (March, June, September and December)
● Applying for the temporary resident permit. (This official procedure is required of all newly arrived residents to Shanghai before you obtained your residents and work permit)
● Moving furniture, within the house unit only and if it does not require any machinery and truck, extra packing will incur costs.
● Translation service. (limited to on site exchanges with service providers attending to the villa and basic governmental notice/ circulars if required)
● Hanging of pictures. There is a recovery fee of approximately 20RMB/hole or picture depending on the picture size.
● Assistance in posting mail and parcels, subscriptions to and delivery of newspapers and magazines upon request, as well as arranging for express delivery service.
● Providing volunteer list in case of a medical emergency

Shuttle Bus Service
Destination:

Pudong Area: LongYang MRT Station; Metro Supermarket; City Supermarket(Pu Dong); DaRunFa(Kang Qiao); Wal-Mart
                          Ticket to PuDong Area: 4RMB/Time

PuXi Area: Shanghai Exhibition Center-Portman Hotel    Ticket to PuXi Area: 8RMB/Time
Schedule:
We will update the schedule once a month; please ask management office to get detail information.


Customer service
JLL Management Centre office is located in the 9th street of The Emerald, next to the basketball court. Reception is on the ground floor, offices on the 2nd floor.

24-hour Hotline:
6812 2798(PhaseI、II、III The Emerald) 6819 4332(Phase IV The Emerald Forest) 6806 0191(PhaseV The Emerald Park)

Location: Control Room


Contact details of customer service staff:
Area Name Telephone number Mobile number Email address
Phase I、II、III, The Emerald Park Dolly Ni
Ellen Wang
58123416 13564347148
13761650646
emeraldjll@gmail.com
ellenwang.emerald@gmail.com
The Emerald Forest Lucy Liu 68194459 13601629685 jll.emerald@gmail.com










Living































Living
Mail Services
UPS
Hotline:
800-820-8388(For Landline)
400-420-8388(For Mobile)

Malls, Plazas
Plaza 66
1266 Nan Jing West Rd
Jing'an District
TEL: 021-6279 0910
Five floors of Brand name (i.e. Gucci, Versace, Fendi etc,.) shopping

Superbrand Mall
168 Lu Jia Zui West Rd
Pudong
TEL: 021-6997 7888

Supermarkets
City Shop
www.cityshop.com.cn
1/F, West Side Citigroup Tower
33 Hua Yuan Shi Qiao Rd
TEL: 021-6446 1110

Carrefour
185 Fang Dian Rd
TEL: 021-5033 6966

279 Bi Yun Rd
Jin Qiao, Pu Dong
TEL: 021-5030 4415

Home Improvement Centres
IKEA
126 Cao Xi Rd
Xu Hui District
TEL: 021-5425 6060
10:00am-9:30pm
Huge store of modern furniture and accessories

Shanghai Special Markets
Pudong Flower Market
Zhang Yang Rd (near Lao Shan West Rd) Pudong

Dong Tai Rd Market
Dong Tai Lu off Xi Zang Lu
A number of crossing streets of smalls stalls with an amazing collection of antiques and bric-a-brac. A lot of fun but not forget to bargain.

Gardens and Parks
Century Park
1001 Jin Xiu Rd
Pudong

Western Clinics and Medical Centres

Shanghai East International Medical Centre
www.seimc.com.cn
551 Pu Dong South Rd
TEL: 021-5879 9999

World Link Dental
www.parkwayhealth.com
Shanghai Centre, Suite 203 West Retail Plaza
1376 Nan Jing West Rd
TEL: 021-6445 5999
51 Hong Feng Rd

International Woman Hospital
910 Heng Shan Rd
TEL: 021-6474 9014/6407 5328

New York Dental Clinic
www.nyuimplant.net
388 Hong Bao Shi Road, 4/F,
Changning District, Shanghai 200336
TEL: 021-6278 1181
Email: nydentalclinic@gmail.com


Banking
Bank of China KangQiao branch
Address: 1023 KangQiao Road

China Construction Bank KangQiao branch
Address: 2586 HuNan Road

Industrial and Commercial Bank of China KangQiao Branch
Address: 1000 KangQiao Road
The Emerald Forest Emerald Casa Bella The Emerald Club